Defense

You notice the problem. She points it out to you there’s a problem.

You address the problem. She explains it to you.

You’ve fixed it up so it won’t happen happen. She gives you direction on ways you can fix the problem.

She created the problem. You weren’t fully up to speed and assumed it was covered. You feel defensive.

You write the defensive email. Who wins? Who feels better? What have you accomplished? Will she learn for next time that it’s not your fault? Will you learn next time not the assume?